a. his racial or ethnic origin;
b. his political opinion or adherence;
c. his religious or philosophical beliefs;
d. his membership of a trade union;
e. his physical or mental health or condition;
f. his sexual orientation, practices or preferences;
g. his genetic data or biometric data uniquely identifying him;
h. the commission or alleged commission of an offence by him;
i. any proceedings for an offence committed or alleged to have been committed by him, the disposal of such proceedings or the sentence of any Court in the proceedings; or
j. such other personal data as the Commissioner may determine to be sensitive personal data;
When do we collect your personal information?
- When you are enquiring or subscribing to any of our services;
- When we retain services of any service provider;
- When you send us emails,
- During meetings, if we take notes or record meetings. To note that recording meetings is not our usual practice and we will ask your consent if we wish to do so;
- When you use our website;
- When you attend any event that we make;
- When we provide you with funding or sponsor you as part of our Corporate Social Responsibility activities
Collection and use of your personal information
The personal data collected and stored by us include, but are not limited to information relating to your/your client:
- identification details (name, contact details, national identity number, passport number);
- email address;
- phone number:
- physical address;
- professional details;
- Country of residence;
- Information provided by yourself for recruitment purposes;
- Details regarding feedbacks on our services;
- TIN or its equivalent;
- Banking details
2. Our website is not intended for use by children [under the age of 16] and we do not knowingly collect or use personal information of children.
Purpose of processing
Kindly note that we use your personal data for the following:
- For the performance of a contractual / pre-contractual agreement;
- To abide by legal obligations imposed on us;
- For recruitment purposes;
- For collecting feedbacks and appreciations on our services;
- For the enhancement of our services and your browsing experience on our website.
Legal basis for Processing
This is where you have expressly provided us with a clear consent for us to process your personal information for a specific purpose.
This is where the processing of your personal information is necessary for the performance of a contractual obligation between us, or because you requested us to take specific steps towards entering into a contract.
This is where we are legally obliged to process your personal information, in accordance with prevailing Laws.
This is where we process your personal information for our legitimate interest.
Your personal data may be shared with specific organisations, for the sole purpose of PLEION to perform its contractual or legal duties. In effect, your personal data may be shared with:
- Postal services;
- Companies with which we have a joint venture or an agreement;
- Regulatory authorities and/or any other relevant authority;
- Companies you ask us to share your personal data with;
- Service providers with which we have a contractual service agreement with;
- Affiliate companies of PLEION;
- Legal Professionals;
- Any other third parties to whom your personal data is shared upon your request or consent
Disclosure of personal data to third parties may occur for one or more of the below reasons:
- In the event where we receive a legal request and/or in the course of an investigation where disclosure is necessary to prevent a crime from occurring, or to comply with any piece of legislation or Court order;
- On your instructions;
If we outsource some or all of the operations of our business to third party service providers, as we do from time to time. In this specific case and for the legitimate interest of PLEION, we may disclose personal data to these service providers who process these data on behalf of and under the instruction of PLEION only. Note that we restrict how service providers access, use, disclose and protect data remitted to them;
In general, for the performance of our duties and/or for the legitimate interest of our business.
Transfer of personal data outside Mauritius
Your personal data may be transferred outside Mauritius for storage purposes, or if same is necessary for the performance of a contract we have with you. Note however that in case of transfer of your personal data outside Mauritius (if applicable), we ensure that all appropriate safeguards are in place to cater for appropriate security of the data, and relevant steps are taken in accordance with provisions of the Law.
Cookies and similar technologies
We will only ask whether you would like us to send you marketing messages when you tick the relevant boxes/fill in the relevant consent form, or we enter into an agreement with you for the delivery of services. If you have previously agreed to being contacted this way, you can unsubscribe at any time by:
- Contacting us at email@example.com
- Using the unsubscribe link in emails
You may also contact us on the above email address if you wish to update your marketing preferences, that is choose what marketing messages, about which specific services or products you would be interested to receive. Note that the change in preferences may take up to 5 working days to take place. For more information on your rights with regards to marketing, please see “Your Rights” below.
- Right of Access
- Right to Rectification
You have the right to have your incomplete personal data completed.
- Right to erasure
This provides for the right to have your data erased in case the processing of your personal data is not justified.
- Right to restrict
You have the right to restrict the processing of your personal data.
- Right to object
- Withdrawal of consent
You have the right to withdraw your consent at any point in time, if your consent was required for the processing of your personal data.
- Right to Complaint
You have the right to lodge a complaint to the Mauritius Data Protection Office regarding the processing of your personal data by us.
- Automated processing
You have the right not to be subject to a decision based solely on an automated processing of your personal data, including profiling, which produces legal effects on you.
You have the right to object to the processing of your personal data.
If you would like to exercise any of those rights, please send an email to our Data Protection Officer on firstname.lastname@example.org. Note that we may, at our discretion, verify your identity by requiring a proof of your identity before addressing your request.
Keeping your information secure
Some of these measures are as follows:
- There are restricted access to our office premises, and only our authorized employees have access;
- If personal data is retained in hard copy, same is kept in locked filing cabinets;
- All staff have followed relevant awareness sessions on protection of personal data and same is provided on a regular basis;
- We have established policies and procedures for security of data internally, to which our staff are obliged to adhere to in their daily tasks. Such policies and procedures include, among other things, clean desk policy, screen locking, encryption of data/documents, usage of IT devices/equipment among others;
- We use Citrix technology, which is a closed circuit system that provides a virtual platform to operate. As such, no documents are saved on the hard drive of computer we use. Citrix also requires a login and password for staff to access it;
- Our IT system incorporates enhanced security measures that are reviewed and updated on a regular basis. This comprises of firewalls, anti-virus and other related scanning software;
- Where we contract service providers to outsource any function necessary for our operations, we ensure that they only have access to information they require for the performance of the contract, and that we have binding contractual clauses specific to data protection in place.
Note that the above is a non-exhaustive list of security measures in place to safeguard personal data.
How long do we keep your information?
We retain your information in accordance with our Retention policy, and as required by relevant Laws. As such, your personal data will not be stored for a period longer than is reasonably necessary for the purpose for which it was collected.
How to Complain
You also have the right to complain directly to the Data Protection Office (http://dataprotection.govmu.org/English/Pages/Contact-Us.aspx)
How to contact us
Telephone: +230 263 46 46